Privacy Policy
Introduction
Carrental (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our Site, you consent to the practices described herein.
1. Information We Collect
We may collect the following categories of information:
- Personal Identifiers: Name, email address, phone number, postal address.
- Booking & Transaction Data: Rental dates, vehicle preferences, pickup/drop-off locations, payment details.
- Account Credentials: Username, password, and profile information for registered accounts.
- Technical Data: IP address, browser type, device details, operating system, referral URLs, and website usage metrics.
- Cookies & Tracking Data: Information gathered via cookies, analytics tools, and similar technologies.
- Location Information: Approximate or precise geolocation data (if permitted).
- Communications: Records of correspondence, including inquiries, feedback, and customer service requests.
2. How We Use Information
Your information is processed for purposes including:
- Service Delivery: To process reservations, manage payments, and provide customer support.
- Communication: To send confirmations, reminders, invoices, and respond to inquiries.
- Enhancements: To analyze site usage, improve performance, and personalize user experience.
- Compliance & Protection: To meet legal obligations, prevent fraud, and protect our legal rights and those of our users.
- Marketing: To provide promotional offers, newsletters, or tailored recommendations, subject to applicable consent requirements.
3. Legal Basis for Processing
Where applicable, we rely on the following legal grounds for processing personal data:
- Fulfillment of contractual obligations.
- Compliance with legal and regulatory requirements.
- Legitimate business interests (e.g., fraud prevention, service improvements).
- Consent, where expressly obtained (e.g., marketing communications).
4. Disclosure of Information
We may disclose information in the following circumstances:
- Service Providers: To trusted third parties assisting with payment processing, hosting, analytics, communications, and logistics.
- Affiliates & Business Partners: Within our corporate group or in connection with joint service offerings.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Business Transactions: In connection with mergers, acquisitions, or sale of business assets.
- Aggregated Data: For research, reporting, or marketing purposes, provided the data is anonymized.
5. Cookies & Tracking
We use cookies and similar technologies for essential operations, analytics, personalization, and marketing. You may disable cookies in your browser settings; however, this may affect functionality.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
7. Data Security
We implement appropriate technical, organizational, and administrative safeguards to protect your data. While we strive to ensure security, no system is entirely immune from risks.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or update your personal data.
- Request deletion or restriction of processing.
- Object to certain uses of your data.
- Withdraw consent, where processing is based on consent.
- Request portability of your personal data.
- File a complaint with a supervisory authority.
Requests may be submitted via the contact information provided below.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16 (or applicable legal age). We do not knowingly collect information from minors. If such data is discovered, it will be promptly removed.
10. Third-Party Services
Our website may include links or integrations with third-party services (e.g., payment gateways, maps). We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.
11. International Data Transfers
Your data may be transferred to, processed, and stored in jurisdictions outside your country of residence. Where applicable, we implement safeguards to ensure adequate protection, such as standard contractual clauses.
12. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.” We encourage you to review this Policy periodically.
13. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Carrental
Phone: 8184042232